Privacy Policy
Updated February 27, 2024
This Privacy Policy describes the privacy practices of LiveWell Camas (“we,” “our,” or “us”) in connection with our website at www.livewellcamas.com (the “Website”), the LiveWell Camas social media pages including Facebook and Instagram (“the Socials”), as well as when you interact with other aspects of LiveWell Camas business including our in-person events and classes, email communications, and other offline interactions with us (collectively, with the Website, the “Sites”). This Privacy Policy also describes how your information is collected, used and shared when you interact with the Sites or make purchases on the Website; as well as the choices available to you, with respect to this information.
Acceptance of Privacy Policy and Changes to Privacy Policy
When you access, browse or use the Sites, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you are not authorized to use the Sites and must discontinue use of the Sites immediately.
We reserve the right to change this Privacy Policy at any time. If we make changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Website. You can see when the Privacy Policy was last revised by referring to the "Updated" date at the top of this page. We also may provide notification of changes in another way that we believe is reasonably likely to reach you, such as through email (if you have provided us with your email address), direct message, or in another manner.
Any changes to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Sites, or as otherwise indicated at the time of the posting. Any material changes in how we use your information will apply only to information collected thereafter, unless we provide you with notice or obtain your consent in accordance with applicable law.
Information We Collect
We collect information about you that helps us identify and interact with you when you access, browse or use the Sites, when you sign up for LiveWell Camas resources, classes, or events (“Services”), when you create an account on the Website or respond to a survey, and when you communicate with us. This information includes personally identifiable information, such as your name or email, which can be used to personally identify you, and non-personal information, such as your IP address or time zone, which does not allow for a direct association with you.
The information we collect may include your name, telephone number, email address, mailing address, payment method, transaction history, and information you voluntarily provide to us when you register for an account or sign up for classes or events with LiveWell Camas.
When you visit the Sites, we also collect information about your device, including the operating system, internet service, the domain name from which you accessed the Sites, internet connection speed and duration, device type and unique identifier, web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the date and time of your visit, the duration of your visit, individual web pages or products you view, what websites or search terms referred you to the Sites, the number of times you return to the Sites, click stream and usage data, and other information about how you interact with the Sites.
How We Collect Your Information
We collect information from you and about you during your online and offline interactions with LiveWell Camas and the Sites, including when you and/or your representative(s):
Access, browse, or use the Sites;
Contact us by email or direct message;
Interact with us or other users on the Alive with Dani Community forum;
Sign up to receive emails, alerts, announcements or newsletters;
Participate in surveys on the Sites;
Place or cause an order to be placed for a LiveWell Camas class or event;
Register for an account on the Website
Interact with us or our roster of wellness experts, whether in person, on the telephone, or via direct messages or email; and
Provide or submit information to LiveWell Camas digitally or offline.
The Sites use Google Analytics provided by Google, Inc. (“Google”). Google Analytics services use cookies to collect and store aggregated information about users. You can review Google Analytics’ privacy policy HERE and Google Analytics’ Terms of Use HERE. You can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser HERE.
How We Use Your Information
We do not sell your information and we do not disclose your information to third parties for their direct marketing purposes.
We do collect your information for limited purposes, including to allow you to make purchases on the Sites and for the business purposes identified below. Your disclosure of this information is voluntary, however, if you choose not to provide the requested information, you may be unable to access, browse or use the Sites, make purchases, or take part in our Services.
We may use your information to:
Provide you with our Services;
Enhance, customize, and personalize your online and virtual event experience (including by recognizing you, and/or your device when you return to the Sites);
Process, respond to and fulfill any orders, inquiries, and requests (including processing your payment information);
Contact you with information regarding our Services, including resources, special offers, and events;
Seek your participation in surveys and solicit feedback on your experience with the Sites and our Services;
Share anonymous comments and feedback, or, if consent is provided, identifiable comments and feedback;
Monitor and analyze information regarding your browsing and viewing preferences and diagnose problems with the Sites;
Develop, deliver, improve, and optimize our content, Sites, and Services;
Send important notices, such as communications about changes to our terms, conditions and policies;
Seek to prevent theft, fraud, or other illegal uses of the Sites and Services;
Participate in legal and regulatory compliance as required by law; and,
Enforce our Terms of Use.
We also use the information that our third-party vendors collect to help us screen for potential risk and fraud for legal, public and security related purposes, and more generally to improve and optimize our Sites and our Services (for example, by analyzing demographics and generating analytics about how our customers browse and interact with the Sites).
Communications with You
If you have provided LiveWell Camas with your contact information or requested information from us, we may communicate with you through email, text message, the LiveWell Camas community newsletter, the LiveWell Camas membership forum, including through general messages and direct messages, and/or other methods of communication including social media accounts. By submitting your information or request, you agree that we are authorized to send email, direct messages, and other communications to you to respond to your communications and to provide you with information about our services.
You may opt out of promotional emails by following the opt-out or unsubscribe instructions at the bottom of each promotional email from us, or by contacting us at hello@livewellcamas.com. Requests to opt-out or unsubscribe submitted via email request may take up to 10 days to process. Unless otherwise stated in these Terms, you may not opt-out of receiving communications regarding your purchases, dealings with the Sites, transactions with us or other technical information about the Sites. Where we need your information to provide our services to you or enable the use of the Sites, and if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our Services or the use of our Sites. Additional opt-out instructions are described in Section 8 (“Your Choices”).
How We Share Your Information with Third Parties
LiveWell Camas will not sell your information or disclose your information to third parties for their direct marketing purposes.
Our Vendors and Site Hosts: We may share your information with LiveWell Camas’s third-party vendors who act on our behalf. For example, we use a third-party vendor, Square Space to design and operate this Site. We also use a third-party vendors, Arketa and Stripe , to process class bookings and payments made through the Sites. We use Mailchimp, an email marketing service provider, to help us communicate with our customers through email and text and to provide targeted online marketing. You can read more about how Mailchimp uses your information HERE. You also can request that Mailchimp delete certain information it maintains about you by submitting a request to privacy@mailchimp.com. These third parties may need information about you to perform their functions for purposes consistent with this Privacy Policy.
Other Site Uses: You may be able to submit User-Generated Content (“UGC”) on or through the Sites. UGC refers to content that you post using the social and interactive tools made available to you through the Sites. Any personal information contained in UGC can be read, collected, or used by LiveWell Camas and others. We may use the UGC you submit for promotional purposes on our Sites and/or in our advertising, and you hereby license the UGC you submit to us. Because the UGC you submit may be used by us or others, you should have no expectation of privacy with respect to UGC you submit on or through the Sites. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes.
Our Analytic Purposes: We also may use Google Analytics as our service provider to help us understand how our customers use our Website. To learn more about how Google uses your information click HERE. You can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser HERE.
Our Reorganization Purposes: We may share or transfer your information in the event of a reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our business or operations (including without limitation in connection with bankruptcy or any similar proceedings).
Our Compliance Purposes: We also may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, in connection with a suspected violation of the Terms of Use, to investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or to exercise legal rights or defend against claims, when we believe that doing so may protect your safety or the safety of LiveWell Camas, or others; as otherwise in accordance with or required by law; or as otherwise authorized by you.
Cookies & How We Respond to “Do Not Track” Signals
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Please note that we do not alter our Sites’ data collection and use practices when we see a “Do Not Track” or similar signal from your browser. However, we reserve the right to do so in the future without notice to you. To find out more about “Do Not Track,” click HERE.
Your PRIVACY Choices
We offer the following choices to update, correct, or limit the information collected through your use of the Sites. However, these options are not absolute and, in certain cases, we may decline your request as permitted by law.
Choose to Withhold. Your disclosure of information is voluntary. If you do not consent to the collection or use of your information, please do not use the Sites or provide information to us. By using the Sites and Services provided by LiveWell Camas, you are “opting in” to the collection and use of information as described in this Privacy Policy and as permitted by law. You may choose to withhold some, but not all information. However, if you choose not to provide certain information, you may be unable to access, browse or use the Sites or Services.
Choose to Correct. You are responsible for keeping your information updated and current. You may update your information at any time by logging into your account or contacting us at hello@livewellcamas.com. We will use reasonable efforts to process any update, deletion, or correction you request.
Choose to Delete. You may request that certain information we have collected be deleted. We are permitted, however, to retain certain information necessary to complete the transaction for which the information was collected, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, identify and repair errors and for various other reasons permitted by applicable law. Requests to delete information are subject to our internal reporting, processing and retention policies and all applicable legal obligations.
Choose to Opt-Out. If you prefer to unsubscribe or “opt-out” of promotional emails, follow the opt-out or unsubscribe instructions at the bottom of each email. Please allow up to ten days for us to process your request(s) when submitted by email. In addition, you may submit any of these requests or contact us as provided below. Please note that you may continue to receive communications related to our Services and other non-promotional communications after you opt out of promotional emails.
How to Submit a Request. To submit a request, you may contact us by email at hello@livewellcamas.com.
***Verification Method. To ensure we do not inadvertently delete or alter your information based on a fraudulent request, we reserve the right verify your identity or authorization before we respond to your request. To verify your identity, we will generally match the identifying information provided in your request with the information we have about you. Depending on the sensitivity of the request, we also may require more stringent verification methods to verify your identity, including but not limited to requesting additional information from you and/or requiring you to sign a declaration under penalty of perjury. While we may require more stringent verification methods, we are not responsible if the verification methods fail to prevent unauthorized release of your information.
Children’s Privacy
Although we do offer Youth programing, camps and workshops our Sites are directed to persons 18 years of age or older. We do not knowingly collect information from children under age 18. If we become aware that a user is under age 18 and has provided information to us, we will remove the information from our files, except as required for our internal records and business purposes. If you are a parent or guardian and believe we may have inadvertently collected information from your child, please notify us immediately by sending an email to hello@livewellcamas.com.
Information Security
We use reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of your information. However, no transmission of data over the internet or text message is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access these transmissions or private communications unlawfully. While we strive to protect your information, neither we nor our service providers can ensure security of any information. Any such transmission of information to us is at your own risk.
Location of Sites and Servers
We are based in Washington State in the United States and apply the laws of the both Washington State and the United States in our privacy practices. If you access or use the Website or Sites from a location outside the United States, you do so at your own risk. We reserve the right to process or store your information within or outside the United States.
Accessibility
LiveWell Camas is committed to making our Site's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on the Sites, or notice any content, feature, or functionality that you believe is not fully accessible to differently abled people, please call or text us at (360) 844-5715 or email our team at hello@livewellcamas.com and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.
Contact Us
For more information about our privacy practices, or if you have questions regarding our Privacy Policy, please contact us by email at hello@livewellcamas.com; or by snail mail by sending a written request to:
LiveWell Camas
c/o Jacquie Michelle
417 NE Birch Street
Camas, WA 98607